Sitemap cybozu.cn administration cybozu.cn administration Accessing cybozu.cn administrationSteps to get started (for administrator)Configuring administratorsTypes of administratorsAdding cybozu.cn administratorsRemoving cybozu.cn administratorsChecking cybozu.cn administratorsReceiving emails from cybozu.cnWhat is the administrator?User administrationCharacters that can be used for login name and passwordManaging usersAdding usersChanging user informationChanging user informationChanging user passwordsChanging users' departments and their primary departmentSetting password expiration period to unlimitedChanging users' display orderDeactivating usersReactivating usersDeleting usersData that is deleted or becomes unavailable when a user account is deletedService availabilityChanging available services (by users)Changing service users (by services)Checking users of servicesUser information/profileUser informationItems of user informationProfileAllowing users to change their profilesSetting "Display name in different language"Adding fields in user information (Custom fields)Adding custom fieldsChanging custom fieldsReordering custom fieldsDeleting custom fieldsWhen you encounter the error message which informs you of the excess of the number of licensed usersSearching users and groupsManaging departmentsAdding departmentsChanging department hierarchyChecking department membersChanging the department membersChanging department informationChanging display order of departmentsDelete DepartmentsItems of department informationLimiting access across departmentsManaging job titlesAdding job titlesAssigning job titles to usersChecking available job titlesChanging job title name or job title codeChanging display order of job titlesDeleting job titlesItems of job title informationGroup (or role) settingsGroups (or roles)Groups created by the systemServices in which groups are availableStatic groups (Available in Garoon and kintone)Adding static groupsChanging the members of a static groupDynamic groups (Available only in kintone)Adding dynamic groupsSpecifying conditions for dynamic groupsExtraction expressions for dynamic groupsItems of group informationChecking group membersChanging group name or group codeReordering groupsDelete GroupsExporting and importing data to or from a fileExporting users, departments, and other information to filesAdding or changing users and departments using a fileSelecting character encoding for a fileData that can be imported/exported using a fileFile formatCommon requirements for filesFile format for user informationFile format for services available for usersFile format for departmentsFile format for departments to which users belongFile format for job titlesFile format for groups (or roles)File format for static groups (or roles) to which users belongDownloading template filesTentative reorganizationStart creating pre-registered dataChanging the pre-registered dataPreparing departmentsPreparing job titlesPreparing usersChecking for changes in the pre-registered dataApplying the pre-registered dataApplying data at a scheduled date and timeApplying the tentative structure immediatelyDelete pre-registered dataDepartment administratorConfiguring department administratorsManaging departments and users by department administratorsSAML authenticationRegistering cybozu.cn with the IdPConfiguring SAML authentication for cybozu.cnEnabling to use only SAML authentication when logging inRenewing SAML CertificatesWhat will happen to the logged-in users if SAML authentication is enabled?Troubleshooting for SAML authenticationError messages related to SAML authenticationWhen the validation results for the SAMLResponse have failedProvisioningSecurity settingsLogin authenticationDefault values of 'Login security'Two-factor authenticationAllowing users to use two-factor authenticationRequiring two-factor authenticationDisabling two-factor authenticationChanging password policyChanging the "Force password change" settingProhibiting users from changing their passwordsDisabling self-service password resetChanging the account lockout settingsSetting login failure messagesStreamline login process Enabling auto-complete for the login nameAllow web browsers to save login name and passwordAllowing automatic loginAccess controlClient certificate authenticationImplementing and operating client certificate authenticationConfiguring client certificate authenticationRenewing client certificates on devicesDeactivating client certificate authenticationPreventing users from downloading their client certificateCannot extract a zip file containing a client certificateWhen users have lost their devices with client certificates installedSystem administrationAudit log settingsViewing audit logsSending a notification email of audit logsSetting up retention periods of audit logsDownloading audit logsList of audit logsSystem administrationLogin and password resetUsersProvisioningDepartmentsGroupsJob titlesAvailable servicesClient certificate authenticationConfiguring two-factor authenticationData migration from on-premise productsTentative reorganizationSettings for integrationsSystem email settingsChanging the email server for system emailChecking the system email failure historyWhat to do if you cannot receive email notifications from cybozu.cnLocale settingsSystem time zoneConfiguring system languageList of time zonesChanging the header image and its hyperlink destinationChanging login page settingsIntegration with external servicesAllowing users to integrate external servicesAdding OAuth clientsAPI tokensScope of an API tokenEmbedding cybozu.cn screen in other web sitesIf you want to use referrer for integration with external servicesControlling sending WebhookUpdate optionsConfiguring the Update options settingFeatures available in Update optionsMigrate data from on-premise versionService usageData capacityDomains and IP addresses used by cybozu.cn User account settings User account settings Logging in to cybozu.cn for the first timeChanging your login name and passwordResetting your passwordLogging in with client certificate authenticationTwo-factor authenticationEnabling two-factor authenticationGetting a two-factor authentication verification codeChecking availability of two-factor authenticationConfiguration steps for two-factor authentication when requestedTroubleshooting for two-factor authenticationConfiguring accountsChecking your profileChanging profilesChanging profile picturesSwitching to different display languageSwitching to different time zoneChecking your login historyChecking and disabling active integration servicesClient certificateInstalling client certificates on devicesWhen your client certificate is about to expire or has expiredWhen you lost your device with your client certificate installedWhen you cannot download your client certificate Problems with logging in Problems with logging in If you do not know the passwordAn error message appearsWhen a user's account is locked outAn authentication dialog appearsWhen the administrator forgot the administrator account or passwordCannot access the cybozu.cn administration screen because the administrator left the companyCannot log in automaticallyHow to prevent the login name of the last logged-in user from being displayedHaving trouble logging in?