Having trouble logging in?

Article number: 020270
Intended audience:All

If you do not know your login password, or if you cannot log in even after correctly entering your login name and password on the login screen, reset your password.

If this page appears after clicking Having trouble logging in? on the login screen, it means that you are not allowed to reset your password.
Please ask cybozu.cn administrators to reset your password.

Screenshot: The login screen. "Having trouble logging in?" is highlighted.